How-to
Is myIQ Legit? What the $1 Trial Costs and How to Cancel
By Alexander Gusev, founder of IQMogPublished Updated
myIQ is a real company with a working test, and the cheap result is the start of a subscription. In Which?’s July 2026 test, £1 bought seven days, then £29.99 a month until cancelled. Cancel in myIQ’s own portal or profile, never through a third-party service, and dispute any charge you did not agree to.
| Fact | Value | Source |
|---|---|---|
| Trial | $1.00 for 7 days (£1 in Which?’s test); may be taken as two $0.50 charges | myIQ Terms §6 and Which?, 16 July 2026, both read October 27, 2026 |
| After the trial | £29.99 a month in Which?’s test; S$38.99 every 28 days on the homepage; renews until you cancel | Which?; myiq.com, read October 27, 2026 |
| How to cancel | Cancellation portal, your profile, or email help@myiq.com from the address on file | myIQ Help Center and myIQ Terms §6.4, read October 27, 2026 |
| Cancel through a third-party service | myIQ says it will not act on it | myIQ Terms §16.7, read October 27, 2026 |
| Refund policy | Case by case, at myIQ’s discretion; an approved refund is processed in 3 business days | myIQ Terms §7, read October 27, 2026 |
| Credit card dispute (US) | Credit card: written billing-error notice within 60 days of the statement; 30 days for the issuer to acknowledge or resolve the dispute | CFPB, last reviewed April 15, 2024 |
| Operator | Envest Research Inc., Claymont, Delaware | myiq.com footer, read October 27, 2026 |
Is myIQ legit or a scam?
myIQ is a real company that runs a working 40-question test, and what it sells is a subscription that starts with a $1 trial. The operator is Envest Research Inc. of Claymont, Delaware, named in the footer of myiq.com.
Judge it as a subscription product with a $1 first step. Which? received 32 reports about unwanted IQ-test subscriptions in the first three months of 2026, most naming myIQ. myIQ told Which? that it denies charging customers without authorisation or hiding pricing, that trial and recurring terms are shown at checkout and in the welcome email, and that customers can cancel in several ways. On October 27, 2026, Trustpilot listed myIQ at 4.1 from 153,075 reviews, 14% of them one star. The review carousel on myIQ’s homepage says it shows 3, 4 and 5 star reviews.
| Question | Answer | Source |
|---|---|---|
| What does the first payment buy? | 7 days of access: $1.00 in myIQ’s Terms, £1 in Which?’s test | Terms §6.1; Which? |
| What follows? | £29.99 a month in Which?’s test; S$38.99 every 28 days on myiq.com/en on October 27, 2026 | Which?; myiq.com |
| What do 6 renewals cost? | £179.94 at £29.99; S$233.94 at S$38.99 (arithmetic from the two prices above) | Calculated here |
| How do you cancel? | Portal, profile or email; you keep access to the end of the paid period | Help Center |
| Who does myIQ ignore? | Third-party “subscription cancellation” services | Help Center; Terms §16.7 |
| What if a charge was never agreed? | Ask myIQ in writing, then dispute a credit card charge with your issuer: written notice within 60 days in the US | CFPB |
What does myIQ cost?
myIQ costs $1.00 for a 7-day trial, then a recurring plan billed until you cancel. The Terms give the USD base prices: Basic $9.99 a week, Premium $14.99 biweekly, and 28-day plans at $19.99, $24.99 and $29.99. They add that prices may show in your local currency and that the trial payment may be processed as two separate $0.50 charges.
The price you see depends on where you are. Which?’s researchers found £29.99 a month after a £1 seven-day trial, and a customer’s welcome email set out a temporary plan of £14.99 a week. On October 27, 2026, the English homepage of myIQ showed S$1.00 for the trial and S$38.99 every 28 days in a block near the bottom, below the reviews. The button at the top of the page reads “Start My IQ Test” with no price next to it, and no price appeared on the quiz screens in that session.
| Published price | After 6 charges | After 12 charges |
|---|---|---|
| £29.99 a month (Which?’s test) | £179.94 | £359.88 |
| S$38.99 every 28 days (myiq.com/en, Oct 27, 2026) | S$233.94 | S$467.88 |
| £14.99 a week (temporary plan in one customer’s welcome email, per Which?) | £89.94 | £179.88 |
Which? reported one customer, Michael, charged 31 times over almost seven months, about £464. That is close to 31 charges of £14.99, the weekly price in the welcome email he received (31 × £14.99 = £464.69). On mobile, Which? found the monthly fee only at the very bottom of the page, and myIQ told Which? it has since moved pricing to a more prominent position.
How do I cancel my myIQ subscription?
You cancel myIQ in its cancellation portal or from your profile, and it takes less than a minute according to myIQ’s Help Center. Use one of the routes below and keep the confirmation email.
- Open the myIQ cancellation portal, enter the email address on your account, type the six-digit code myIQ sends you and confirm.
- Or log in to your account and cancel from your profile settings (the homepage calls it Manage Subscription in Account settings).
- Or email help@myiq.com from the address on file. The Terms list the self-service portal, support email and Help Center as the three routes.
- Save the confirmation email. The Help Center says you get one, that you will not be charged again, and that you keep access to the end of the period you already paid for.
- Check your next card statement. If a charge lands after your confirmation, send the confirmation to myIQ and ask for that charge back.
Do it yourself. The Help Center says myIQ does not act on cancellation requests from third-party “subscription cancellation” services, and Terms §16.7 says it will only act after verifying with the account holder at the email address on file. One such service, Xpendy, lists $14.95 for a registered cancellation letter. The portal costs nothing.
Can I get a refund from myIQ?
You can ask myIQ for a refund, and it decides each request case by case. Its Terms say it does not “usually operate a standard refund program” and reviews requests at its discretion. Send yours through the Help Center, the portal or help@myiq.com with your account email, transaction details and a short description. An approved refund is processed in 3 business days and returned to the original payment method (Terms §7).
Ask in writing and keep a copy. Which? reported that all three customers in its article were refunded by myIQ after they complained. The Terms list change of mind and failure to cancel before renewal as non-refundable, so explain what you did not agree to: which price you saw, when and where. The Terms §12.4 also give an escalation address, escalations@myiq.com.
Dispute the charge with your card issuer
For a US credit card, call your card company, then send a written billing-error notice within 60 calendar days of the statement that shows the charge. The issuer must acknowledge it within 30 days unless it has already resolved the dispute, per the CFPB. Ask the issuer to block further payments to the merchant at the same time. In the UK, Which? points to chargeback or Section 75, then the Financial Ombudsman Service, which checks whether pricing was transparent; Which? says payments taken without transparent pricing would likely be treated as unauthorised.
Is the myIQ score accurate?
The myIQ score is an estimate from a 40-question online quiz, and myIQ describes it as “educational entertainment only” in its Terms §3.1. The homepage says the questions are inspired by Raven’s Progressive Matrices. The quiz we saw mixes number sequences, memory screens, picture matrices, self-rating statements such as preferring hands-on learning, and age and education questions at the end.
Terms §3.2 add that results may not reflect actual intelligence, because mood, device, time of day and familiarity with the format all move a score. Its rank screens compare you with myIQ test takers, and the homepage says so. On any short online test the number is a starting point, and the useful part is the range around it plus a formula you can check. See how online IQ tests compare on accuracy for the general case, or a hands-on look at 123test’s free and paid tests.
IQMog publishes both parts. Each correct answer is worth 3 points on a 70 to 130 scale, and the 95% score range is about ±12 points, built on an assumed reliability. The full working is on how IQMog scores.
How do I spot an IQ test subscription before I start?
Check three things before you enter card details: the terms are shown first, you agree on purpose, and stopping is easy. They come straight from the US federal law on online subscriptions, 15 U.S.C. § 8403, and they work on myIQ, BrainManager or any other site.
| Check | What to look for | If a check fails |
|---|---|---|
| 1. Terms before card details | Price, renewal price, billing interval and trial length shown in clear text before the card form | Screenshot the page and keep the confirmation email |
| 2. Express informed consent | A clear action that says you agree to the recurring charge, not only to the trial | Tell the seller in writing that you did not consent, and name the step |
| 3. A simple way to stop | A simple way to stop future recurring charges | Cancel in the seller’s own route, then dispute any later charge with your card issuer |
The statute covers online sales that use a recurring-charge (negative option) feature. The FTC’s separate “click to cancel” rule was vacated by the Eighth Circuit on July 8, 2025, on procedural grounds, and the law firm Cooley notes that ROSCA continues to apply to online subscriptions. BrainManager, another online test, offers a 7-day trial for a nominal amount to access premium results, according to its own reply on Trustpilot; run it through the same table.
What does a clean IQ test deal look like?
A clean IQ test deal shows one price, takes one payment and has nothing to cancel. That is IQMog: the 20-puzzle test is free to take, with no account and no credit card to start, and the full report is $4.99 once, tax included, with no subscription. See what is free on IQMog.
Run IQMog through the same three checks. The price is on the page before you pay and the charge equals the price shown. You pay by choosing to buy the report, one time. Nothing renews, so there is nothing to stop. IQMog asks for your email only if you buy, for the receipt and to recover access. What the $4.99 report contains: your IQ estimate with its score range, a percentile, your performance details and a downloadable PDF report.
What makes an online IQ test worth taking lays out the criteria, with cost at the top of the list.
Frequently asked questions
Is myIQ a subscription?
Yes. myIQ’s Terms describe a $1.00 7-day trial that converts to a recurring plan, and the homepage says it renews automatically until you cancel.
How do I contact myIQ?
Email help@myiq.com, use the Help Center or the cancellation portal. For a complaint, the Terms give escalations@myiq.com, and legal notices go to legal@myiq.com.
Is myiq.co.uk the same as myIQ?
Which? found negative Trustpilot profiles for my-iq.com and myiq.co.uk and reports that myIQ.com says it has nothing to do with these domains. Check that the site you are paying is myiq.com before you cancel anywhere.
Does myIQ give refunds?
It considers requests case by case at its discretion, and its Terms §7 say an approved refund is processed in 3 business days. Which? reported that all three customers in its article were refunded after they complained.
What is BrainManager?
BrainManager is another online testing platform, listed on Trustpilot with a 4.4 score from 13,117 reviews on October 27, 2026. Its reply to reviewers describes a 7-day trial for a nominal amount, so use the three-line check above.
Sources
- Which?: Think before you click: how online ads mask millions of subscription traps (2026-07-16; accessed )
- myIQ (Envest Research Inc.): myIQ homepage and pricing block (undated; accessed )
- myIQ (Envest Research Inc.): myIQ Terms and Conditions (undated; accessed )
- myIQ Help Center: Canceling your subscription (undated; accessed )
- myIQ: Cancellation portal (undated; accessed )
- Trustpilot: myIQ reviews (undated; accessed )
- Trustpilot: Brainmanager reviews (undated; accessed )
- Cornell Legal Information Institute: 15 U.S.C. § 8403, Restore Online Shoppers’ Confidence Act (undated; accessed )
- Consumer Financial Protection Bureau: How do I dispute a charge on my credit card bill? (2024-04-15; accessed )
- United States Court of Appeals for the Eighth Circuit: Custom Communications, Inc. v. FTC, No. 24-3137 (2025-07-08; accessed )
- Cooley LLP: Click to cancel just got cancelled (2025-07-11; accessed )
- Xpendy: Cancel myIQ (cancellation letter service) (undated; accessed )
Next step
Take the IQMog test
IQMog gives you an IQ estimate with a score range from 20 Raven-style visual pattern puzzles. Take it free in about 10 minutes, then get your full report with percentile and score range for $4.99, once. No subscription.
Related reading
Online IQ tests
- Online IQ test20 visual pattern puzzles in about 10 minutes, with an IQ estimate, score range and percentile.
- How accurate are online IQ tests?Reliability, norms and error ranges, and what makes one online score more trustworthy than another.
- 123test IQ Test Review: Free vs Paid, Tested, and How IQMog ComparesWe took both free 123test IQ tests on October 27, 2026. See the timer, the result and what $12.99 adds, then how 20 IQMog puzzles for $4.99 compare.
- IQ Test Questions: Examples, Answers and What They MeasureSee what IQ test questions look like, solve three original examples step by step, and compare item counts and time limits for Mensa, WAIS-5 and IQMog.
- Where to Take an IQ Test: Five Routes, Prices and What You GetCompare five ways to take an IQ test: psychologist, university clinic, Mensa (US and Germany) or online, with prices copied from each provider’s page.
- First Online IQ Test Tips: Start Strong and Stay in ControlYour first online IQ test can feel intense. Use this practical guide to set up right, manage pressure, and get a clean first baseline.